Description based on the Specified Commercial Transactions Act
Company Name
Play Blue Co., Ltd.
URL: https://playblue.jp/
Person in Charge
Representative Director and CEO Yuji Aono
Location of business
Postal Code: 102-0093Address: 2-5-3 Hirakawacho, Chiyoda-ku, Tokyo MIDORI.so NAGATACHO
telephone number: 090-8220-4188 (Business hours only)
Closed: Saturdays, Sundays, and holidays
About the sales price
The sales price will be the amount displayed on each product page (including consumption tax).
Required fees other than the product
The following shipping charges will apply.
Shipping
500 yen flat rate
Remote islands: Additional shipping charges may apply.
Payment method and timing of the price (consideration)
Payment method: Payment can be made by credit card.
Payment period: Payment will be confirmed when the product order is confirmed.
Delivery time of services or products
Regarding product delivery time
Once payment is confirmed and the garment you wish to have dyed is received, it will be dyed and shipped within 60 business days (based on business days).
If there are a large number of requests, we will notify you separately.
Special terms regarding returns
Returns Policy
- If the product you receive is damaged or soiled during shipping, is defective, or is different from the product you ordered, please contact us within 7 days of receiving the product and return it to us cash on delivery. We will handle the issue after receiving the product.
- Returns and exchanges due to customer convenience are limited to unopened, unused items. Please contact us within 7 days of receiving the product and return it. However, shipping costs will be borne by the customer.
Shipping costs for returns and exchanges
- We sincerely apologize for any damage or soiling caused by the customer, but we cannot accept returns or exchanges.